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Tech Support/Warranty: 800-438-2547 ~ Retail: 562-861-9554

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Shipping Return Warranty

Shipping

Note that there are restrictions on some products.  Please check your federal, state, and local laws prior to ordering.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

You will receive a confirmation email detailing specifics of the order shortly after you place the order.

Taxes

We are required to collect sales tax on all applicable orders.  The tax total will be added to your order during checkout.

Return Policy

Products bought directly from ProMag:

Non-defective products, may be returned within14 days from the delivered date for an exchange, store credit, or refund, minus 15% restocking fee.  After 14 days, products may be returned within 60 days from the product delivered date for exchange or store credit, minus 15% restocking fee.  No refund or store credit after 60 days.  

Shipping & handling cost will not refunded.  All refunds will be applied to the credit card used for the original purchase.  

Defective products, may be returned within 60 days from delivered date for an exchange, repair, store credit, or refund.  After 60 days from the product delivered date, the product may be returned for repair, exchange, or credit at the sole discretion of ProMag.  See warranty below.

Shipping & handling cost will not be refunded.  All refunds will be applied to the credit card used for the original purchase.  

Products purchased from outside dealers:

Products must be returned to the place of purchase in accordance with their return policy.  However, if the product is defective, please Contact Us.  We will repair, replace, or credit you merchandise credit at the sole discretion of ProMag.  See warranty below.

If you need to return an item, please Contact Us

Warranty

All ProMag magazines, accessories, and stocks are 100% warranted against manufacturer's defects. Unauthorized modifications or deliberate abuse will void warranty. Defective products will be repaired or replaced at the sole discretion of ProMag.  

ProMag shall not be responsible for injury, death, or property damage resulting from faulty installation, misuse, illegal use, or modification of its products.